Privacy Policy
Connect Predict provides business-to-business phone data quality, validation, and live verification services. This Privacy Policy explains how we handle information in connection with our website and services.
1. Information we may process
- Business account and contact information, such as name, company, business email address, and billing details.
- Customer-supplied business contact records, including names, companies, job information, and phone numbers.
- Phone validation and verification results, such as line status, carrier or line-type information, timestamps, call outcomes, and related technical metadata.
- Where enabled for a particular workflow and permitted by applicable law, limited call recordings or transcripts for quality assurance, classification, or dispute resolution.
- Website and service logs, including IP addresses, browser information, authentication records, and security events.
2. How we use information
We use information to provide and improve the requested services, perform validation and verification, operate and secure our systems, provide support, prevent misuse, maintain business records, and comply with applicable legal obligations.
3. Service providers
We may use third-party service providers for hosting, telecommunications, data processing, validation, analytics, security, payment processing, and related infrastructure. These providers may process information on our behalf as needed to deliver their services.
4. Sale of personal information
Connect Predict does not sell customer-submitted information for unrelated consumer advertising. We may return requested validation or verification results to the customer that submitted or authorized the applicable workflow.
5. Retention
We retain information only for as long as reasonably necessary for service delivery, quality assurance, security, legal obligations, dispute resolution, and legitimate business recordkeeping.
6. Security
We use reasonable administrative and technical safeguards appropriate to the nature of the information processed. No system can be guaranteed completely secure.
7. Privacy requests
We respond to valid privacy requests as required by applicable law. Requests may be sent to support@connectpredict.com.
8. Customer responsibility
Customers are responsible for ensuring that they have the right to provide data to Connect Predict and to use returned results for their intended purpose.
9. Changes
We may update this Privacy Policy as our services evolve.
10. Contact
Email: support@connectpredict.com